Newest field note
Your Next Customer May Arrive as Someone Else’s Agent
Build a site a visitor’s own agent can read, call, and finish one job against, with proof.
Efficient Agents / Field notes
Practical notes for operating AI at work
Clear notes for people deciding where AI agents fit, how to test them, and how to run them.
RSS feed01 / Workflow selection02 / Agent design03 / Evaluation & operations
Latest analysis
Field notes
Developed twice weekly. Published only after editorial review.
02
Human-in-the-Loop Is Not a Checkbox
Approval gates work when authority, evidence, and escalation sit in the workflow. A policy line leaves the gap open.
03
Not Everything Needs an LLM—But an LLM Can Help Build Everything
Separate runtime judgment from build-time construction. Use models where they earn their keep. Keep ordinary software everywhere else.
04
Before You Build an AI Agent, Score the Workflow
A five-part test for deciding whether a business workflow needs an AI agent, a simpler automation, or no automation yet.